Administrative Assistant

Thrivent•Alexandria, MN

12d

About The Position

This part-time position provides administrative support to three practices in Alexandria and is critical to member experience. The role requires a friendly, upbeat demeanor and supports the practices’ daily operations, including phone coverage, greeting members, handling and distributing postal mail and practice email, ordering supplies, using Thrivent Financial computer systems and programs to support client relations, and completing other administrative tasks as assigned. The Administrative Assistant is employed by and reports to multiple financial advisors. This is a W2 position paying $20. The schedule is 24 hours per week across three days.

Requirements

Previous administrative or secretarial experience is desired.
Strong technical computer aptitude and knowledge of business tools such as Microsoft Word, Excel, and PowerPoint, or the ability to learn.
Ability to handle multiple tasks and maintain high-quality work while experiencing frequent interruptions.
Ability to maintain the integrity of sensitive and confidential information.
Basic understanding of Thrivent Financial and its products and services.
Ability to work with all roles on the teams.
Ability to represent the organization in work with external clients.
Ability to cultivate and maintain relationships with outside organizations.
Background verification and fingerprint submission to the FBI for review against nationwide fingerprint records are part of the recruiting/hiring process.

Responsibilities

Handle incoming telephone calls and respond to requests for information.
Perform routine administrative duties, including maintaining office supplies and processing mail.
Prepare or coordinate routine correspondence, reports, and special projects.
Support projects, administration of various programs, and processing functions as needed.
Schedule client/member meetings on behalf of the practice’s Financial Advisors to drive client/member-facing activity.
Update the contact management system with client/member contact and preference information.
Assist Financial Advisors with preparation and follow-up for client/member meetings.
Provide backup support for tasks that do not require licensing or registration for other staff members, as needed.
Complete other miscellaneous tasks as assigned.
Meet and greet members, handle and distribute practice email, and use Thrivent Financial systems and programs to support client relations.