Administrative Assistant

Westgate Resorts•Branson, MO

7d•$21 - $22•Onsite

About The Position

The Administrative Assistant supports the Resort General Manager and Senior Leadership team, providing administrative, organizational, and communication support for day-to-day resort operations in a fast-paced hospitality environment. The role helps create structure behind the scenes and supports a seamless guest and team experience while embodying Westgate’s values of Passion, Integrity, and Work Ethic.

Requirements

Associate’s degree and at least two years of administrative or supervisory experience, preferably in hospitality, resort, or service-driven environments, or an equivalent combination of education and experience.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Strong organizational skills, attention to detail, and commitment to guest-centric service.

Nice To Haves

Experience in hospitality, resort, or service-driven environments.

Responsibilities

Partner with resort operations teams to research, track, and resolve internal and guest-related service matters.
Prepare presentations, meeting materials, project outlines, and operational documentation for executive and senior leadership.
Compile and distribute daily and weekly resort reports, statistics, and performance data to leadership.
Assist with developing, organizing, and maintaining resort policies, procedures, and departmental organizational charts.
Coordinate leadership meetings by scheduling, preparing agendas, taking detailed minutes, and communicating follow-up actions.
Handle general office administration, including correspondence, filing, photocopying, and office supply inventory.
Order office supplies and related materials through Fusion.
Answer multi-line phones, route calls, take messages, and respond to general guest and employee inquiries as a professional first point of contact.
Perform other duties and special projects as assigned by resort leadership.