Administrative Assistant

Texas Health & Human Services Commission • Athens, TX

13d • $2,694 - $3,405 • Onsite

About The Position

The Administrative Assistant provides administrative support to the unit supervisor and staff in CPS Investigations Region 4, and routinely interacts with DFPS staff and the public. The role supports office operations, document preparation, records and case-file maintenance, data entry, communications, and staff training activities. It is based in Athens, Texas, is full-time, and is not eligible for telework. Travel may be required up to 25%. The position may also assist caseworkers in supervising children without placement, helping monitor children ages primarily 10–17 and ensure their safety and needs are met during office or community stays. That work may require a schedule outside normal working hours, with overtime compensation potentially available.

Requirements

• High school graduation or equivalent.
• One year of full-time administrative support, general office, clerical, secretarial, or DFPS experience.
• Knowledge of office practices and administrative procedures.
• Skill using Microsoft Works or a Windows environment.
• Effective verbal and written communication skills and the ability to establish and maintain effective working relationships.
• Ability to work in an office supporting several staff members and interact with all levels of staff.
• Ability to work independently in a fast-paced environment and handle multiple assignments in a dynamic environment.
• Ability to operate a personal computer and various software packages at an advanced level.
• Ability to work with confidential information.
• Ability to operate basic office equipment, including fax machines, copiers, and adding machines.
• Applicants selected for hire must pass a background check and, if applicable, a driver’s record check.
• Thirty semester hours from an accredited college or university may substitute year for year for the required experience.

Responsibilities

• Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
• Greet visitors, respond to general questions, and direct callers to the proper location.
• Prepare correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other unit documents.
• Assist staff with office processes and operations, including resolving software and office-equipment problems and sorting and routing mail.
• Prepare time-and-leave forms and travel arrangements and reimbursement documentation; assist with training activities and back up other unit administrative assistants as needed.
• Maintain systems for progress updates and develop and maintain forms, case files, and reports.
• Enter data into IMPACT and other electronic programs and systems.
• Provide program and agency information and make referrals to community resources.
• Maintain a regular and predictable work schedule in accordance with agency leave policy, and perform other duties as assigned.
• Promote and demonstrate respect for cultural diversity among coworkers and work-related contacts.
• When assisting with supervision of children without placement, help caseworkers monitor children and ensure their safety and needs are met, including food, hygiene, education, and recreational activities.

Benefits

• Health insurance paid in full for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings options.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Potential eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED