Administrative Assistant

Tidal Basin Holdco, LLC•, WV

7d•Onsite

About The Position

Tidal Basin is hiring an Administrative Assistant to support the Program Manager and Disaster Case Managers. The position provides clerical and administrative assistance, including general office duties, managing email and phone communications, coordinating meetings and conference calls, and helping ensure required documentation, including timesheets, is completed. The role supports damage estimators by maintaining records, drafting correspondence, coordinating schedules and deadlines, managing data and files, reviewing documentation, and supporting compliance with project requirements. The position is temporary and onsite, with a Monday–Friday schedule of approximately 8:30 a.m. to 5:00 p.m. and potentially Saturday hours from 8:00 a.m. to 12:00 p.m.

Requirements

High school diploma or GED.
At least two years of experience in an administrative support role.
Specific knowledge of FEMA’s Disaster Case Management framework.
Knowledge of 2 C.F.R. 200, 44 C.F.R., and the Stafford Act.
Technical skills in analysis, business accounting principles, and knowledge of construction methodologies.
Ability to clear a criminal background check.
Excellent written and verbal communication skills, including the ability to draft clear, professional correspondence.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Professional demeanor and ability to communicate effectively with a variety of stakeholders.
Comfort working in a fast-paced environment and adapting to changing needs and priorities.

Responsibilities

Maintain accurate records and documentation related to substantial damage estimates, including assessments, reports, and correspondence.
Draft, proofread, and distribute formal correspondence as directed.
Help organize damage estimators’ schedules, track project deadlines, and ensure documentation is submitted on time.
Manage communications by responding promptly and relaying messages to the project team and stakeholders.
Enter data and generate reports for internal and external use.
Establish and maintain electronic filing systems for documentation and correspondence.
Review documentation for accuracy and completeness and help ensure communications meet established standards.
Ensure administrative processes align with project requirements.
Perform other duties as assigned.
Complete required compliance training.
Provide general clerical support, including managing emails and phone calls, coordinating meetings and conference calls, and assisting with documentation such as timesheets.