Administrative Assistant COACHES / Care Coordination

ST AUGUSTINE YOUTH SERVICES INC • St Augustine, FL

1d • $19 - $21 • Onsite

About The Position

St. Augustine Youth Services (SAYS) is seeking an organized, dependable, and detail-oriented Administrative Assistant to support its COACHES and Care Coordination programs. This onsite position at the Community Programs Office in St. Augustine, Florida, helps keep daily operations organized, maintain accurate records, coordinate meetings, and support teams providing services to children and families. The role requires strong administrative skills, professional communication, confidentiality, and the ability to manage multiple responsibilities collaboratively.

The position is full-time and non-exempt, with a Monday–Friday schedule from 9:00 a.m. to 5:00 p.m. The listed salary range is $19.00–$20.50 per hour.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office, including Word, Excel, and Office 365.
• Typing proficiency of at least 50 words per minute.
• Strong organizational, written communication, and interpersonal skills.
• Ability to manage multiple tasks, work independently, and contribute effectively as part of a team.
• Ability to remain professional and respond appropriately in time-sensitive or emergency situations.
• Ability to handle confidential information with discretion and follow applicable privacy requirements.

Nice To Haves

• Three years of secretarial or administrative experience; an associate degree or business school certificate may substitute for this experience.
• Medical office, healthcare, or business office experience.
• Experience with dictation, shorthand, or speedwriting.

Responsibilities

• Provide administrative support, including typing, filing, copying, correspondence, and general office duties.
• Answer incoming telephone calls and provide front desk coverage as needed.
• Maintain electronic and physical records, organize client documentation, and prepare charts for new program participants.
• Retrieve, compile, enter, and transmit authorized electronic health record documentation in accordance with confidentiality requirements.
• Coordinate and maintain schedules for Wraparound meetings, appointments, and other program activities.
• Prepare and distribute meeting notices, schedules, correspondence, and other communications to appropriate team members and participants.
• Collect, organize, and enter program and client information for reporting and documentation.
• Assist the Program Supervisor with reports and compiling information for agency leadership, funders, Medicaid, and other applicable entities.
• Receive and distribute incoming mail and electronic correspondence.
• Order office supplies and help maintain inventory of office equipment and agency property.
• Respond professionally to changing priorities and perform other administrative duties as assigned.

Benefits

• Two weeks of personal time off (PTO).
• One paid personal mental health day.
• Employer healthcare contribution of approximately $7,000 annually toward insurance costs.
• 401(k) retirement plan through Voya, with employer match available based on annual funding.
• Employee Assistance Program (EAP), including employer-paid confidential counseling and support services.
• Tuition reimbursement for higher education, available based on annual funding.
• Opportunities for professional development and certification.
• Competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED