CARE COORDINATION ASSISTANT - CARE COORDINATION

Aspirus Health•Wausau, WI

21h•Onsite

About The Position

Aspirus Wausau Hospital in Wausau, Wisconsin, is seeking a Care Coordination Assistant to support the Aspirus System Care Coordination clinical and social work teams. The role focuses on clerical and administrative work, data entry, tracking and trending, and coordinating activities that support patients across the continuum of care. As part of a multidisciplinary team, the assistant works closely with physicians, nursing, and ancillary departments to support Care Coordinators with patients’ plans of care. The position requires independent judgment, analytical and problem-solving ability, and collaboration to organize and prioritize multiple tasks in support of patient-centered care. This is a full-time position at 1.0 FTE, scheduled for 80 hours biweekly. The job posting also describes Aspirus Wausau Hospital as a regional referral center providing primary, secondary, and tertiary care, with specialty services including cardiology and cardiothoracic surgery, orthopedics, and cancer care.

Requirements

High school diploma or equivalent.
Background in healthcare.
Minimum of three years of experience in an acute or ambulatory healthcare setting.
Complete annual competencies as required by Aspirus and/or applicable regulatory agencies, based on entity and/or job position.
Strong interpersonal skills for interacting with patients, patients’ family members, physicians, personnel, community agencies, and other resources.
Strong patient advocacy skills.
Ability to organize and prioritize work and multitask.
Sound decision-making and problem-solving skills.
Ability to work effectively as a dedicated, creative, and resourceful team player and follow systems and protocols to achieve common goals.
Strong autonomous work ethic, personal and professional integrity, personal initiative, accountability, and attention to detail and goals.
Confidence communicating and conducting outreach to community healthcare organizations and personnel.
Understanding of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability.

Nice To Haves

Certified Medical Assistant (CMA).
Previous care management, care coordination, utilization review, or population health experience.

Responsibilities

Provide support services to the Aspirus System Care Coordination clinical and social work teams.
Perform clerical and administrative work and data entry.
Track and trend information and coordinate activities supporting patients across the continuum of care.
Work with physicians, nursing, and ancillary departments to support Care Coordinators with patients’ plans of care.
Organize and prioritize multiple tasks to support patient-centered care.