Administrative Assistant

Indiana University Health System•Indianapolis, IN
•Hybrid

About The Position

Provides basic administrative and scheduling support for providers and disease teams within the Pediatric Hematology, Oncology, and Stem Cell Transplant Division. The role provides appointment scheduling support for Solid Tumor disease teams and patients; communicates with patients and families; performs phone triage and basic registration; coordinates meetings; and handles inquiries as appropriate. Work is managed with basic guidance and direction, and the assistant addresses basic administrative and technical issues as they arise. The schedule is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m. A possible hybrid opportunity may be available based on performance after onboarding and training are completed. The primary location is Riley Hospital, Peds Hematology Oncology, with occasional travel to the Peds Hematology Oncology clinic in Carmel, Indiana, as needed.

Requirements

  • High school diploma or GED required.
  • Requires 0–3+ years of relevant experience.
  • Attention to detail.
  • Compassionate approach.
  • Self-starter.
  • Ability to adjust to changing priorities.

Nice To Haves

  • Previous administrative experience preferred.
  • Experience with a matrix organization and complex work environment.

Responsibilities

  • Provide basic administrative and scheduling support for providers and disease teams in the Pediatric Hematology, Oncology, and Stem Cell Transplant Division.
  • Schedule patient visits for Solid Tumor disease teams and patients.
  • Communicate with patients and families.
  • Perform phone triage and basic registration.
  • Coordinate meetings.
  • Handle inquiries as appropriate.
  • Address basic administrative and technical issues as they arise.
  • Travel occasionally to the Peds Hematology Oncology clinic in Carmel, Indiana, as needed.
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