Administrative Assistant

DAYMARK RECOVERY SERVICES INC•Winston-Salem, NC

27d•$16 - $18

About The Position

Daymark Recovery Services, Inc. is a mission-driven community provider of culturally sensitive mental health and substance abuse services. Its mission is to inspire and empower people to seek and maintain recovery and health. The Administrative Assistant provides administrative and center support and customer service at the service site, including scheduling, filing, documentation, client services, research, and billing. The role requires strict compliance with professional, legal, and confidentiality standards.

Requirements

At least a high school diploma.
Good attitude and ability to work well with others.
Strong commitment to patient care.
Understanding of office flow and budgeting.
Knowledge of mental health, social work, or healthcare fields.

Nice To Haves

Office experience in the healthcare field.

Responsibilities

Ensure compliance with professional standards, Medicaid and Medicare regulations, agency policies and procedures, HIPAA requirements, and requirements for filing and completing tickets and documentation.
Schedule appointments and prepare records for daily appointments.
Enter consumer data to schedule appointments, inquire about benefits, and support reimbursement purposes.
File, release, and copy protected healthcare information as needed.
Answer and transfer phone calls to appropriate parties and provide courteous service to the public.
Assist consumers with fee setting, benefit information, scheduling, and sharing other resources.
May periodically oversee staff or lead when asked by the Practice Manager.