Administrative Assistant

Services for the Underserved•New York, NY

25d•$24 - $24

About The Position

The Administrative Assistant serves as the first point of contact for the program and performs clerical duties while engaging with and assisting program participants. The role requires integrity, discretion, and respectful service, and supports the goals and values of S:US.

Requirements

High school diploma or equivalent.
At least one year of experience in an administrative setting.

Nice To Haves

College or continuing education.
Bilingual English/Spanish speaking ability.
Some knowledge of or experience working in social services or a related field.
Computer literacy in the Microsoft suite, including Word, Excel, and Outlook.

Responsibilities

Perform general clerical duties, including photocopying, faxing, mailing, filing, and arranging deliveries.
Handle sensitive information with discretion in accordance with HIPAA and agency guidelines.
Manage internal and external communications by phone, email, and written correspondence, including operating a multi-line phone system.
Coordinate with staff, clients, visitors, vendors, and other internal and external stakeholders.
Arrange, schedule, and coordinate the office calendar.
Prepare and edit communications, presentations, and other documents.
Manage databases, including entering data into Excel and Electronic Health Records (EHR) systems.
File and retrieve documents and reference materials.
Provide timely, accurate, and clear documentation according to established policies and procedures.
Respond effectively to demands, challenges, deadlines, and emergencies.
Respond promptly and accurately to consumer needs with courtesy and respect.
Represent the organization positively and appropriately to outside resources.
Support S:US’s mission and values and draw attention to behavior that undermines group effectiveness or conflicts with core values.
Perform additional duties as assigned.