Seasonal Administrative Assistant Top Seller - Oakbrook Center
About The Position
The Store Support employee provides customer service at the point of sale, assisting customers by phone and at checkout with purchases, returns, and other transactions. The role supports a quick, easy, and enjoyable shopping experience by listening to customer needs, sharing fashion knowledge, and helping customers make purchase decisions. Employees keep the cash wrap and sales floor runway ready through straightening, light cleaning, and restocking; inform customers about events, gift cards, and Nordstrom Rewards; and may support order fulfillment and order pick-up in other areas of the store. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. Employees handle bulky or awkward merchandise, reach for and lift items above their heads, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.
Requirements
- Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong organization and follow-through.
- Problem-solving ability.
- Computer proficiency and interest in learning new computer applications.
- Ability to work a flexible schedule based on business needs.
Responsibilities
- Assist customers by phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
- Listen to customer needs and share fashion knowledge to keep service quick, easy, and enjoyable.
- Straighten, lightly clean, and restock the cash wrap area and sales floor.
- Stay informed about key fashion trends and products to help customers with purchase decisions.
- Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
- Support other store areas, including order fulfillment and order pick-up, as needed.
Benefits
- Medical, vision, and dental coverage options.
- Retirement benefits, including 401(k).
- Paid time away, PTO accruals, and holidays.
- Life insurance and disability insurance options.
- Merchandise discount.
- Employee Assistance Program (EAP) resources.
- Potential eligibility for performance-based incentives or bonuses.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
