Seasonal Administrative Assistant Top Seller - Southpark

Nordstrom•Charlotte, NC

6d•$16 - $17•Onsite

About The Position

Nordstrom is seeking a Seasonal Administrative Assistant for its Top Seller - Southpark location. The role supports customers at checkout and by phone with sales, returns, and other transactions, providing friendly, efficient service. The employee helps keep the department organized and ready for customers, stays informed about fashion trends and products, and tells customers about events, Nordstrom gift cards, and the Nordstrom Rewards program. The role may also provide support in other store areas, including order fulfillment and order pickup. This position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, as well as regular hand use. The employee may handle bulky or awkward merchandise, including reaching overhead, and regularly lift up to 10 pounds and occasionally up to 25 pounds. The listed hourly pay range is $16.35–$17.05, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
Problem-solving ability.
Computer proficiency and interest in learning new computer applications.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Assist customers by phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
Listen to customer needs and provide quick, easy, and enjoyable service.
Keep the department customer-ready by straightening, lightly cleaning, and restocking the cash wrap area and sales floor.
Stay informed about key fashion trends and products to help customers make purchase decisions.
Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Support other areas of the store as needed, including order fulfillment and order pickup.