Administrative Assistant

Thrivent•Inverness, IL

4d•$18 - $20

About The Position

The Administrative Assistant provides administrative support to Lake Cook Group and is critical to the member experience. The role requires a friendly, upbeat demeanor and supports the practice’s daily operations, including answering phones, greeting members, handling and distributing postal mail and practice email, ordering supplies, using Thrivent Financial computer systems and programs to support client relations, and completing other assigned administrative tasks. The position reports to and is employed by Lake Cook Group. This is a 1099 position for 20 hours per week, with compensation of $18–$20 per hour. As part of Lake Cook Group’s recruiting, hiring, and contracting process, the candidate’s background will be verified, and fingerprints will be submitted to the Federal Bureau of Investigation for review against nationwide fingerprint records.

Requirements

Previous administrative or secretarial experience is desired.
Strong technical computer aptitude and knowledge of business tools such as Microsoft Word, Excel, and PowerPoint, or the ability to learn them.
Ability to handle multiple tasks and maintain high-quality work while experiencing frequent interruptions.
Ability to maintain the integrity of sensitive and confidential information.
Basic understanding of the organization’s products and services and Thrivent Financial.

Responsibilities

Handle incoming telephone calls and respond to requests for information.
Perform routine administrative duties, including maintaining office supplies and processing mail.
Prepare or coordinate routine correspondence, reports, and special projects.
Support projects, administration of various programs, and processing functions as needed.
Schedule meetings with clients or members on behalf of the practice’s Financial Advisors to support client/member-facing activity.
Update the contact management system with client/member contact and preference information.
Assist Financial Advisors with preparation and follow-up for client/member meetings.
Provide backup support to other staff members on tasks that do not require licensing or registration, as needed.
Participate in the business planning process.
Complete other miscellaneous tasks as assigned.
Work with all roles on the team, represent the organization with external clients, and cultivate and maintain relationships with outside organizations.