Administrative Assistant

Westgate Resorts • Branson, MO

6d

About The Position

The Administrative Assistant supports the Resort General Manager and Senior Leadership team, providing administrative, organizational, and communication support essential to day-to-day resort operations in a fast-paced hospitality environment. The role helps create structure behind the scenes and supports a seamless experience for guests and team members. The successful candidate demonstrates Westgate’s values of Passion, Integrity, and Work Ethic while contributing to department culture and performance.

Requirements

• Associate’s degree and a minimum of two years of administrative or supervisory experience, preferably in hospitality, resort, or service-driven environments, or an equivalent combination of education and experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills, attention to detail, and a commitment to guest-centric service.

Responsibilities

• Partner with resort operations teams to research, track, and resolve internal and guest-related service matters.
• Prepare presentations, meeting materials, project outlines, and operational documentation for executive and senior leadership.
• Compile and distribute daily and weekly resort reports, statistics, and performance data to leadership.
• Assist with developing, organizing, and maintaining resort policies, procedures, and departmental organizational charts.
• Coordinate leadership meetings, including scheduling, preparing agendas, taking detailed minutes, and communicating follow-up actions.
• Oversee general office administration, including correspondence, filing, photocopying, and office supply inventory.
• Order office supplies and related materials through Fusion.
• Answer multi-line phones, route calls, take messages, and respond to general guest and employee inquiries as a professional first point of contact.
• Perform other duties and special projects as assigned by resort leadership.

Benefits

• Medical, dental, and vision coverage
• Paid vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• Daily Pay access to earnings
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible spending accounts
• Tuition assistance
• Military leave
• Employee Assistance Program
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Discounts on hotels, cruises, resorts, restaurants, and entertainment
• Low-cost gym membership
• Annual scholarship opportunity for an eligible dependent of a current team member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree