Administrative Assistant

East Tennessee Behavioral Health•Knoxville, TN

21d

About The Position

The Administrative Assistant plans, directs, or coordinates one or more administrative or operational services of the facility. The role oversees administrative support staff and clerical processes, supports smooth facility operations, and helps ensure compliance with applicable policies and requirements.

Requirements

Associate degree required.
Three or more years of administrative experience required.
One or more years of supervisory experience required.

Nice To Haves

Bachelor’s degree preferred.
Previous experience in vendor management, facilities, or an operations support role preferred.

Responsibilities

Establish goals and objectives for the facility’s administrative support staff.
Evaluate workflows and reallocate resources or redesign processes to meet office needs and provide a high level of customer service.
Manage administrative and clerical procedures and processes.
Provide administrative supervision, guidance, and feedback to clerical and/or receptionist staff, including maintaining appropriate coverage, scheduling, and training.
Manage staff through hiring, development, training, performance management, and communication to support effective department operations.
Ensure compliance with accrediting and regulatory requirements.
Prepare operational reports showing progress or status.
Monitor facilities and/or operational systems for effectiveness.
Supervise facility administrative support staff operations and ensure compliance with policies and procedures.
Perform other functions and tasks as assigned.