Administrative Assistant

Tenet Healthcare Corporation•Boca Raton, FL

14d

About The Position

The Administrative Assistant is a key member of the concierge team and serves as the lead customer service ambassador for designated Paley Institute physicians. The role focuses on office and surgical scheduling, calendar management, and welcoming patients, families, guests, colleagues, vendors, and pharmaceutical representatives. As a primary point of contact, the Administrative Assistant works closely with the Institute’s Practice Manager and physician staff, supports front-desk concierge operations, and handles a wide variety of assigned administrative tasks. The position is accountable for keeping designated physician calendars current, accurate, and detailed, and may oversee significant scheduling projects, including auxiliary clinic operations. The Administrative Assistant is expected to demonstrate teamwork and set a high standard for service and positive patient interactions.

Requirements

High school diploma or equivalent.
Proficiency in a Windows environment.
Working knowledge of Word, Outlook, and the Internet.
Willingness to be flexible and adaptable in a complex, matrix environment.

Responsibilities

Serve as the lead customer service ambassador for designated Paley Institute physicians.
Answer and direct incoming clinic telephone lines and coordinate appointment scheduling with other administrative or executive assistants.
Coordinate assigned physician surgical scheduling, including obtaining necessary preoperative paperwork.
Coordinate assigned physician clinic scheduling, ensuring dates away are clearly noted and the clinic schedule is reasonable for the provider.
Serve as a primary point of contact for designated physicians and complete a wide variety of tasks assigned by a manager or physician.
Keep the Google calendar for designated physician staff consistently current, accurate, and detailed.
Oversee one or more significant scheduling projects, including auxiliary clinic operations at auxiliary locations.
Warmly greet outside vendors and pharmaceutical representatives on behalf of assigned physicians and coordinate meetings as needed.
Support front-desk concierge operations for assigned physicians and collaborate with the Practice Manager and physician staff.
Demonstrate teamwork and serve as a role model for other administrative staff.