Administrative Assistant

Thomas More University•Covington, KY

About The Position

The Coordinator of Front Office at Covington Latin School helps ensure the smooth and efficient operation of the school’s front office. The role serves as the primary point of contact for students, parents, staff, and visitors, providing professional, welcoming customer service and managing communications. It oversees daily administrative tasks, coordinates schedules, supports the front office team, and helps maintain an organized environment. The position manages information flow and supports effective communication across the school while upholding confidentiality and school policies. The role requires a proactive, detail-oriented person who can multitask in a dynamic educational setting and support the mission and values of a Catholic educational environment.

Requirements

  • High school diploma or equivalent required.
  • At least two years of experience in an administrative or front office role; experience in an educational environment is preferred.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and standard office equipment.
  • Ability to manage multiple priorities efficiently while maintaining attention to detail.
  • Strong interpersonal, verbal, and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to handle sensitive information discreetly and maintain confidentiality.
  • Commitment to the mission and values of a Catholic educational environment.

Nice To Haves

  • Associate degree or higher.
  • Experience working in a private school or academic institution.
  • Familiarity with student information systems and database management.
  • Ability to speak a second language.
  • Training or certification in office administration or customer service.
  • Demonstrated ability to work collaboratively in a team-oriented environment.

Responsibilities

  • Greet and assist students, parents, faculty, and visitors courteously and professionally.
  • Manage incoming calls, emails, and correspondence, directing inquiries to appropriate personnel.
  • Coordinate and maintain schedules for front office staff and school events.
  • Maintain records, including attendance logs, visitor sign-ins, and office supplies inventory.
  • Support administrative tasks such as processing forms, managing databases, and preparing communications.
  • Collaborate with other departments to facilitate operations and timely information dissemination.
  • Handle sensitive information discreetly and maintain confidentiality.
  • Train and supervise front office support staff and volunteers as needed.
  • Support safety and emergency response procedures in coordination with school leadership.
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