Administrative Assistant

Leland Management•St. Cloud, MO

7d•Onsite

About The Position

Leland Management is seeking a full-time Administrative Assistant for its St. Cloud divisional office. The role supports office operations and provides administrative assistance to Community Association Managers (CAMs), particularly with tasks that do not require a CAM license. The position involves frequent interaction with residents, visitors, vendors, and board members, and requires handling sensitive information with confidentiality and discretion. The work is based in an office environment; occasional meetings outside the office may be required. The position offers competitive pay and benefits.

Requirements

Proficiency in Microsoft Office applications, including Word and Excel.
Excellent command of the English language.
High school diploma or equivalent.

Responsibilities

Greet visitors professionally, provide information, and direct them to appropriate personnel.
Answer incoming calls and respond courteously and professionally to inquiries from residents, vendors, and board members.
Perform general office tasks, including filing, data entry, document preparation, copying, and scanning.
Maintain an up-to-date office list of associations.
Assist with notary services for the office and community requests, if applicable.
Coordinate St. Cloud staff meetings, including logistics, agendas, meal arrangements, and minutes.
Manage office calendars, schedules, reminders, room reservations, and tracking of room usage.
Maintain and order office, maintenance, and cleaning supplies as needed.
Perform light housekeeping, including collecting kitchen trash and maintaining overall office cleanliness.
Prepare, format, and mail violation letters to residents or owners as directed by CAMs.
Copy and scan documents for CAMs as needed.
Respond to violation-related calls and emails with clear and helpful information as instructed by CAMs.
Update Caliber records, including violations and maintenance requests, as assigned by CAMs, documenting interactions with homeowners, residents, and vendors.
Track CAMs’ Board and AGM meeting dates to help ensure minutes are uploaded to the system in a timely manner for file auditing.
Assist with records request appointments at the office as needed.
Handle sensitive information confidentially and discreetly.
Perform other administrative tasks and duties as assigned by management.