Administrative Assistant

Central Station•Memphis, AL

About The Position

Administrative Assistants provide administrative support to a hotel or restaurant location, helping the team stay organized and enabling daily operations to run smoothly. The role includes preparing paperwork, managing communications and appointments, organizing invoices, supporting menu accuracy, maintaining the point-of-sale system, and assisting with new-hire information and setup.

Requirements

  • At least 1 year of experience in hotels, restaurants, events, or hospitality.
  • Knowledge of office management systems and procedures, and proficiency in MS Office.
  • Ability to communicate effectively with managers, employees, and guests.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to meet the stated physical demands: moderate standing and walking, with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

  • Provide administrative support to the location, including preparing forms, reports, and schedules and anticipating day-to-day operational needs and supplies.
  • Answer and direct phone calls, respond to guest inquiries within 24 hours, and organize and schedule meetings and appointments.
  • Input and organize invoices daily to keep the kitchen informed about its budget.
  • Assist servers, hosts, and expos with menu updates and accuracy, as well as general housekeeping.
  • Maintain POS system accuracy by updating price changes and menu updates.
  • Collect new-hire information, communicate changes to the Indigo Road Home Office, and add new hires to the POS system.

Benefits

  • Competitive base pay.
  • Health benefits, including medical, dental, and vision insurance.
  • PTO benefits after 90 days for full-time employees.
  • 401(k) plan with a 50% match on the first 6% invested, with Roth options.
  • Zero-interest housing loan program.
  • Employee discounts at the company's restaurant concepts and boutique hotels.
  • Four weeks of PTO for maternity/paternity leave.
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