Administrative Assistant

Thrivent•Inverness, IL

19d•$18 - $20

About The Position

The Administrative Assistant provides administrative support to Lake Cook Group and contributes to the member experience with a friendly, upbeat demeanor. The role supports daily practice operations, including phone coverage, greeting members, handling postal mail and practice email, ordering supplies, using Thrivent Financial computer systems and programs to support client relations, and completing other administrative tasks as assigned. The position reports to and is employed by Lake Cook Group. It is a 1099 position for 40 hours per week, with compensation of $18–$20 per hour.

Requirements

Previous administrative or secretarial experience is desired.
Strong technical computer aptitude and knowledge of business tools such as Microsoft Word, Excel, and PowerPoint, or the ability to learn.
Ability to handle multiple tasks and maintain high-quality work while experiencing frequent interruptions.
Ability to maintain the integrity of sensitive and confidential information.
Basic understanding of the organization’s products and services and Thrivent Financial.
Ability to work with all roles of the team, represent the organization with external clients, and cultivate and maintain relationships with outside organizations.
Candidate background verification and fingerprint submission to the FBI for review against nationwide fingerprint records are part of the hiring or contracting process.

Nice To Haves

Previous administrative or secretarial experience.

Responsibilities

Handle incoming telephone calls and respond to requests for information.
Perform routine administrative duties, including maintaining office supplies and processing mail.
Prepare or coordinate routine correspondence, reports, and special projects.
Support projects, program administration, and processing functions as needed.
Schedule meetings between clients or members and the practice’s Financial Advisors.
Update the contact management system with client or member contact and preference information.
Assist Financial Advisors with preparation and follow-up for client or member meetings.
Provide backup support to other staff members on tasks that do not require licensing or registration.
Participate in the business planning process.
Complete other miscellaneous tasks as assigned.
Work with all roles on the team, represent the organization with external clients, and cultivate and maintain relationships with outside organizations.