Administrative Assistant

Acadia•Knoxville, TN

15d

About The Position

The Administrative Assistant plans, directs, or coordinates one or more administrative or operational services of the facility. The role oversees administrative and clerical processes and supports smooth facility operations, appropriate staffing coverage, scheduling, training, and customer service. It also includes staff supervision and management, operational reporting, monitoring facility or operational systems, and ensuring compliance with applicable policies, accrediting requirements, and regulations.

Requirements

Associate degree required.
Three or more years of administrative experience required.
One or more years of supervisory experience required.

Nice To Haves

Bachelor’s degree preferred.
Previous experience in vendor management, facilities, or an operations support role preferred.

Responsibilities

Establish goals and objectives for the facility’s administrative support staff.
Evaluate workflow and reallocate resources or redesign processes to meet office needs and maintain a high level of customer service.
Manage administrative and clerical procedures and processes.
Provide administrative supervision, guidance, and feedback to clerical and/or receptionist staff, supporting smooth operations, appropriate coverage, scheduling, and training.
Manage staff, including hiring, development, training, performance management, and communication, to support effective and efficient department operations.
Ensure compliance with accrediting and regulatory requirements.
Prepare operational reports showing progress or status.
Monitor facilities and/or operational systems for effectiveness.
Supervise facility administrative support staff and ensure compliance with policies and procedures.
Perform other functions and tasks as assigned.