Administrative Assistant

Services For The Underserved, Inc.•New York, NY
•$17 - $19•Onsite

About The Position

The Administrative Assistant is the first point of contact for the program and serves as its front line. Along with performing clerical duties, the role engages with and assists program participants and other individuals served. The position requires discretion, integrity, and respectful treatment of people while supporting their goals and the goals of the agency.

Requirements

  • High school diploma or equivalent required.
  • At least one year of experience in an administrative setting.
  • Discretion in handling sensitive information under HIPAA and agency guidelines.

Nice To Haves

  • Some knowledge of or experience working in social services or a related field.

Responsibilities

  • Perform general clerical duties, including photocopying, faxing, mailing, filing, and arranging deliveries.
  • Handle sensitive information with discretion in accordance with HIPAA and agency guidelines.
  • Manage internal and external communications by phone, email, and in writing.
  • Operate a multi-line phone system.
  • Coordinate with internal and external stakeholders, including staff, clients, visitors, and vendors.
  • Arrange, schedule, and coordinate the office calendar.
  • Prepare and edit communications, presentations, and other documents.
  • Manage databases, including entering data into Excel and electronic health record (EHR) systems.
  • File and retrieve documents and reference materials.
  • Provide timely, accurate, and clear documentation according to established policies and procedures.
  • Respond effectively to challenges, deadlines, emergencies, and competing demands.
  • Respond promptly, accurately, courteously, and respectfully to consumer needs.
  • Represent the organization positively and appropriately to outside resources.
  • Support the mission and values of S:US and draw attention to behavior that undermines group effectiveness or conflicts with core values.
  • Perform additional duties as assigned.

Benefits

  • Health and wellness resources
  • Generous paid time off
  • Professional development
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