Administrative Assistant

BCFS Health and Human Services•Tyler, TX

About The Position

The Administrative Assistant provides clerical support to the program director and other staff members. Duties include telephone reception, office management, and data entry, while maintaining compliance with agency policies and procedures and established state and federal standards and requirements. The role involves administrative support, communication and collaboration, and client services, including 24-hour on-call services for FAYS and HOPES.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of administrative experience.
  • Advanced skills in Microsoft Word and Excel.
  • Maintain certificates required for the position, including First Aid and CPR.
  • Valid Texas driver's license with a clear driving record and reliable transportation.
  • Pass a pre-employment drug screen and random drug screens.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past 5 years.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption; new hires must provide proof.
  • Communicate effectively in written and spoken English.
  • Work in a fast-paced environment and maintain the computer literacy needed for the role.
  • Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
  • Travel as needed.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Associate's degree.
  • Experience managing multiple databases and filing systems.

Responsibilities

  • Accept and screen incoming communications.
  • Assist with intake processes.
  • Enter and maintain client information.
  • Manage case files.
  • Manage purchasing and inventory.
  • Assist with budget tracking.
  • Type and design documents.
  • Coordinate travel arrangements.
  • Support staff with administrative tasks.
  • Work with staff members and stakeholders.
  • Attend meetings and trainings.
  • Provide community outreach.
  • Conduct follow-up activities with clients and families.
  • Maintain familiarity with community resources.
  • Provide 24-hour on-call services for FAYS and HOPES.
  • Maintain accurate records and documentation.
  • Submit reports and requisitions on time.
  • Maintain office equipment and supplies.
  • Track budgets and expenses.
  • Support staff and clients.
  • Meet federal and state regulatory guidelines.
  • Perform other duties as assigned per grant requirements.
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