Administrative Assistant

Superior Energy Services Careers•Midland, TX

About The Position

The Administrative Assistant serves as a key support role within the Business Development organization, providing administrative coordination and operational support for business activities in the Midland, Texas region. The position supports multiple business units operating within the Permian region and maintains confidential business and employee information within the Geo-Market. The role supports quote preparation, approval workflows, ticket follow-up, reporting, and process improvement, while also coordinating office communications and providing general administrative assistance. Additional duties include supporting meetings and events, managing inquiries, assisting with travel and expenses, and maintaining office organization.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines with minimal supervision.
  • Strong customer service orientation and professional demeanor.
  • High attention to detail and accuracy.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Ability to analyze workflow data and identify opportunities for process improvement.
  • Ability to build productive relationships with customers, operators, and internal stakeholders.
  • Strong problem-solving and follow-up skills.

Responsibilities

  • Prepare quotes for the Business Development team when requested.
  • Manage and monitor approval workflows within the OpenTicket platform.
  • Track outstanding approvals and follow up with customers, operators, and internal stakeholders to obtain timely ticket approvals.
  • Identify and escalate aging approvals or billing delays to appropriate management personnel.
  • Generate reports and provide updates regarding approval backlogs, aging tickets, and workflow performance metrics.
  • Support continuous improvement initiatives to reduce approval cycle times and improve billing efficiency.
  • Serve as the primary administrative contact and provide administrative support to multiple business units operating within the Permian region.
  • Coordinate office communications, scheduling, meetings, and visitor management.
  • Maintain office supplies, equipment, and general office organization.
  • Assist with preparing presentations, reports, spreadsheets, correspondence, and business documents.
  • Support event planning, customer meetings, employee gatherings, and regional business development activities.
  • Manage incoming calls, emails, and inquiries, directing communications to appropriate personnel.
  • Assist with travel arrangements, expense reporting, and other administrative functions as needed.
  • Maintain confidential business and employee information within the Geo-Market.

Benefits

  • Medical, dental, and vision insurance.
  • Matching 401(k) plan.
  • Personal time off (PTO).
  • Company-paid short-term disability.
  • Company-paid long-term disability.
  • Company-paid Employee Assistance Plan (EAP).
  • Company-paid basic life insurance.
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