Administrative Assistant

Associa•Dedham, MA

About The Position

Associa is seeking an Administrative Assistant to join its team in Dedham, Massachusetts. The role works closely with clients and vendors and partners with other Associa departments. The Administrative Assistant supports Association Managers with day-to-day operations and helps maintain communications with the Board of Directors or Trustees, homeowners, and vendors. The role also responds to homeowner questions and requests using the Association’s rules and regulations.

Requirements

  • Strong customer service skills.
  • Ability to work on multiple projects.
  • Strong interpersonal and communication skills.
  • Ability to work effectively with little supervision.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to develop and maintain record-keeping systems and procedures.
  • Skill in using computers, preferably a PC in a Windows-based operating environment.

Responsibilities

  • Assist Association Managers with day-to-day operations.
  • Maintain communications with the Board of Directors or Trustees, homeowners, and vendors.
  • Respond to owner and tenant questions and requests using the Association’s rules and regulations.
  • Answer incoming calls and cover the switchboard for the receptionist during vacations, time off, and similar absences.
  • Prepare reports, letters, and general memos for Association Managers.
  • Send necessary information to the Board of Directors or Trustees and owners.
  • Organize resources and establish priorities.
  • Develop and maintain record-keeping systems and procedures.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Disability insurance
  • Support with wellness initiatives
  • Support with development initiatives
  • Competitive benefits package for full-time employees
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