Administrative Assistant

OneMain Financial • Wilmington, DE

7d • Hybrid

About The Position

The Administrative Assistant is a trusted operational partner who coordinates and executes administrative, organizational, and business support activities. The role goes beyond traditional administrative support, requiring sound judgment, proactive problem-solving, management of competing priorities, and reliable follow-through on commitments. The Administrative Assistant works independently and with discretion to support daily business operations and leadership effectiveness.

Responsibilities include managing complex calendars and meeting logistics; coordinating travel, expenses, records, meetings, events, workshops, and operational reviews; preparing presentations, reports, and business materials; tracking actions, deliverables, milestones, and deadlines; consolidating information from multiple sources; and supporting special projects and department initiatives. The role also identifies administrative and operational challenges, recommends process improvements, and handles sensitive information in accordance with company policies on records management, information security, and confidentiality.

The position is based in Wilmington, Delaware, with a hybrid workplace arrangement. OneMain Financial describes itself as a financial services company focused on providing nonprime customers responsible access to credit and improving their financial well-being.

Requirements

• At least 5 years of administrative support experience, preferably supporting multiple leaders or a complex business function.
• Demonstrated ability to manage competing priorities with minimal supervision.
• Strong organizational, analytical, and problem-solving skills.
• Ability to exercise independent judgment and discretion when handling sensitive, confidential, and business-critical information.
• Advanced proficiency in Microsoft 365 applications, including Outlook, PowerPoint, Excel, Teams, and Word.
• Excellent attention to detail and follow-through.

Nice To Haves

• Experience supporting department-level operations, programs, or projects.
• Experience coordinating across multiple teams and business functions.
• Experience improving processes and driving administrative efficiencies.

Responsibilities

• Independently manage complex calendars, scheduling conflicts, and meeting logistics across multiple priorities.
• Coordinate travel arrangements, expense management, and administrative activities with a focus on efficiency and cost effectiveness.
• Organize and maintain records, documents, and business materials, ensuring accuracy and accessibility.
• Coordinate meetings, events, workshops, and operational reviews, including preparing materials and tracking action items.
• Anticipate scheduling, resource, and administrative challenges and proactively implement solutions.
• Evaluate competing requests and priorities and recommend appropriate scheduling or workload adjustments.
• Identify opportunities to improve administrative processes, streamline workflows, and increase operating efficiency.
• Monitor key commitments and deadlines to ensure timely completion of deliverables and follow-up activities.
• Support preparation of presentations, reports, meeting materials, and operational documentation.
• Track deliverables, milestones, and action items across initiatives to support execution and accountability.
• Coordinate information gathering and consolidate updates from various sources to support decision-making.
• Support special projects and department initiatives as assigned.
• Handle sensitive business information confidentially and professionally, exercising sound judgment with privileged, personnel, financial, operational, or organizational information.
• Ensure compliance with company policies related to records management, information security, and confidentiality.
• Serve as a resource for administrative best practices and process consistency.
• Recommend process enhancements that improve efficiency, accuracy, and service levels.
• Identify operational gaps and implement solutions with minimal direction.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed