Administrative Assistant

Corewell Health • Grand Rapids, MI

8d • Hybrid

About The Position

Provides administrative support to Director-level positions at Priority Health, using technology and other tools to assist with department operations and deliver excellent customer service. The role supports program and project leadership through calendar and meeting coordination, executive governance support, communications, documentation management, event and go-live logistics, reporting, and routine office duties. It requires initiative, sound judgment, organization, confidentiality, and the ability to manage multiple priorities and deadlines while building trust and credibility with leadership.

This is a full-time, temporary position ending in December 2027. It is hybrid, with work onsite more than half the time in Grand Rapids. The schedule is Monday through Friday, with variable weekends, and the shift is listed as Day/Evening. Weekly scheduled hours are 40, with variable hours of work.

Requirements

• Associate's degree or equivalent in business, office administration, secretarial science, or a related field.
• Three years of relevant experience in secretarial or administrative support.
• Excellent written, verbal communication, and interpersonal skills.
• Time-management and organizational skills.
• Self-directed, with the ability to make quality independent decisions.
• Analytical and strong problem-solving skills.
• Ability to work effectively and efficiently under tight deadlines, with high volumes of work and multiple interruptions.
• Ability to maintain strict confidentiality.
• Ability to listen to others.
• Competency using a variety of computer hardware and software systems.

Nice To Haves

• Bachelor’s degree in a related field.

Responsibilities

• Provide onsite administrative support during go-live periods and critical implementation activities, including some weekends.
• Schedule support coverage during go-live periods.
• Coordinate catering orders, call catering, room reservations, facility needs, and celebratory events for major events and PriorityNext-related meetings.
• Manage complex calendars for program leaders and key stakeholders, including administrative support for Ron Bussa.
• Schedule recurring governance, steering committee, workstream, and vendor meetings, as well as executive reviews, milestone checkpoints, and decision-making sessions.
• Create meeting agendas and materials; prepare and distribute presentations and supporting documents.
• Track action items, follow up on outstanding tasks, and monitor their completion.
• Manage meeting logistics, including room reservations, virtual meeting links, and attendee coordination.
• Draft project communications, newsletters, and status updates, and coordinate their distribution to large stakeholder groups.
• Maintain project SharePoint sites, Teams channels, communication repositories, and organized, accessible project documentation.
• Support steering committees and executive governance groups; prepare executive briefing materials and meeting packets; coordinate leadership presentations, reporting deadlines, approvals, and executive review processes.
• Support town halls, open forums, change management events, and command center logistics.
• Organize project artifacts, decision logs, and meeting records, and manage onboarding and offboarding activities for project resources.
• Maintain project trackers, dashboards, and status reports; track milestones and deliverables; and administer risk, issue, and dependency tracking.
• Use technology and software to improve department efficiency, including editing timekeeping records, managing SharePoint pages, and processing invoices.
• Greet and communicate with others in accordance with organizational values and hospitality standards; answer telephone calls, take messages, welcome visitors, and provide or relay information.
• Independently compose correspondence, prepare and distribute meeting agendas and minutes and supplementary materials, and update websites with meeting information and related content.
• Perform and coordinate office duties, including sorting and distributing mail, copying, filing, faxing, completing forms, and ordering and maintaining equipment and supplies.
• Schedule meetings and appointments, manage directors' calendars, use independent judgment to set priorities and reschedule events, and make meeting and travel arrangements as needed.
• Collect, compile, and prepare data for analysis and develop systems to facilitate data tracking.
• Maintain accountability for completing assigned projects and protect the confidentiality of sensitive information, data, and communications.
• Participate in safety initiatives and risk-mitigation measures and complete required position- and unit-related safety competencies and requirements on time.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree