Administrative Assistant

Refuge for Women•Nicholasville, KY
•Hybrid

About The Position

Refuge for Women is a nonprofit, faith-based organization providing specialized care and safe housing for women who have escaped human trafficking or sexual exploitation. Staff are required to be believers in Jesus Christ and must successfully pass a background check and drug test upon receiving an offer of employment. The Administrative Assistant works about 10 hours per week, mostly remotely, with occasional on-site work. As part of a dynamic team, the role supports the Executive Director and local development and operations. The assistant handles multiple projects, including correspondence, donor information entry, volunteer process oversight, reporting, and local event administration. The position serves as a point of contact for donors, volunteers, and community contacts, helping ensure requests are directed to the appropriate person and tasks are followed through. The successful candidate is an energetic, self-motivated team player who is detail-oriented and comfortable in a fast-paced environment. The role requires administrative experience, strong organizational and communication skills, excellent time management, problem-solving ability, and proficiency with Google applications.

Requirements

  • Administrative or office experience.
  • Strong organizational, written, and verbal communication skills.
  • Proficiency in Google Drive and Google applications.
  • Knowledge of office management systems and procedures.
  • Excellent time management and problem-solving skills.
  • Energetic, self-motivated team player able to work in a fast-paced environment, address emergent issues, and manage multiple projects.
  • Attention to detail and willingness to assist with tasks of varying scope.
  • Commitment to Refuge for Women’s values of Safety, Faith, Unity, Accountability, and Communication.
  • Must be a believer in Jesus Christ.
  • Must successfully pass a background check and drug test upon receiving an offer of employment.

Nice To Haves

  • Experience working in a nonprofit or mission-driven organization.
  • Familiarity with donor management software.
  • Comfort using remote collaboration tools.

Responsibilities

  • Prepare and edit correspondence, reports, presentations, and other documents.
  • Develop and maintain office procedures and filing systems.
  • Organize and implement policies, processes, procedures, and reporting mechanisms.
  • Work with Program Directors to ensure program data and monthly metrics are updated.
  • Serve as a liaison between the Executive Director and staff, board members, partners, donors, and other stakeholders.
  • Draft professional emails, letters, and other communications.
  • Assist with preparing and coordinating board meetings, including distributing materials.
  • Support planning and coordination of special events, fundraisers, and donor activities.
  • Manage confidential and sensitive information with discretion.
  • Help maintain positive working relationships with community, government, and referral agencies.
  • Participate with the director in, and/or attend, community events.
  • Assist with implementing fundraising plans, resolving logistical issues, and collaborating with colleagues.
  • Maintain contact lists for volunteers and staff.
  • Enter donor information into the CRM to track donations, manage donor reports, and prepare monthly reports.
  • Help implement a communications strategy for staff, donors, and community partners.
  • Assist with financial reports, including deposits, bank transactions, expense reimbursements, and monthly expense reports.
  • Provide administrative support to the Executive Director and help local operations run smoothly.
  • Serve as a point of contact for donors, volunteers, and community contacts, making appropriate hand-offs and ensuring follow-through.
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