Administrative Assistant

Denali Healthcare Specialist•Anchorage, AK

15d

About The Position

A rapidly growing medical practice is seeking a full-time Administrative Assistant to join its team of healthcare professionals. The role requires approximately 40 hours per week, Monday through Friday. The Administrative Assistant coordinates the patient experience from initial contact and intake through diagnostic testing, treatment, and ongoing care, serving as a primary point of contact for patients, the surrounding community, referring physicians, and other healthcare professionals.

Requirements

High school graduate.
Professional appearance and demeanor; courteous, friendly, and personable.
Excellent written and verbal communication skills.
Good computer skills.
Effective organizational and time-management skills.
Knowledge of basic medical-practice operations and medical terminology.

Nice To Haves

Prior experience working in a healthcare facility is preferred.

Responsibilities

Greet, welcome, and direct patients, visitors, and healthcare professionals; answer telephone calls and voicemail messages; retrieve and process faxes and mail; and handle correspondence.
Schedule consultations, diagnostic procedures, and follow-up office visits.
Register patients; review office policies; obtain, verify, and update demographic and insurance information; collect medical information; and gather clinical data and medical records from referring physicians.
Create charts for new patients; update and file data, test reports, and correspondence; verify chart accuracy and completeness; and maintain the security and integrity of medical records.
Verify insurance benefits; obtain pre-authorizations for diagnostic tests and therapeutic procedures; explain fee estimates and insurance benefits; and collect copayments.
Coordinate patient flow through screening, diagnostic testing, and therapeutic interventions, handling logistical matters that affect patient care.
Instruct and educate patients about clinical protocols and testing procedures relevant to their cases, and obtain informed consent for recommended procedures.
Communicate with referring physicians and other healthcare professionals involved in patients’ cases to support continuity of care.
Procure office and medical supplies as directed; inventory and track medical equipment; ensure proper care and maintenance of office and clinical equipment; and maintain a safe working environment.
Coordinate the patient experience from initial encounter and intake through testing, treatment, and ongoing care; serve as a point of contact for the surrounding community and referring physicians and their patients.