Administrative Assistant

American Homes 4 Rent • Westerville, OH

22d

About The Position

AMH is seeking a dedicated Administrative Assistant to support daily departmental tasks using a working knowledge of company policies and procedures. The role includes answering incoming phone calls, resolving issues or directing them to appropriate partners, reviewing and routing incoming mail, preparing outgoing mail, processing payments, greeting in-office visitors, ensuring adequate office supplies, and assisting the property management team with unlicensed activity.

The Administrative Assistant also supports tenant transactions and related fund management, assists with tenant access and the Rently process as directed by management, maintains records and database entries, and prepares reports for management.

Requirements

• High school diploma or GED.
• Intermediate knowledge of Microsoft Office.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Ability to interact effectively at all levels.
• Ability to be an effective member of project teams.

Nice To Haves

• A minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

• Greet guests, visitors, and callers, and route and resolve information requests from internal and external customers within scope.
• Guide more complex customer inquiries to the appropriate staff member or management for resolution.
• Coordinate day-to-day tenant transactions.
• Maintain, audit, and report fund management related to move-in, move-out, initial rent, deposits, and outstanding move-in funds.
• Assist the property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by management.
• Prepare and maintain data-entry requests, including paper and electronic document filing and archiving in various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure adequate office supplies and order supplies as needed.
• Answer incoming phone calls, resolve issues or direct them to appropriate partners, review and route incoming mail, prepare outgoing mail, and process payments.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts and/or health savings accounts
• Dependent savings accounts
• 401(k) with company matching contributions
• Employee stock purchase plan
• Tuition reimbursement
• 9 paid holidays per year
• Paid time off accrual, up to a maximum of 120 hours per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED