Administrative Assistant

Corewell Health • Grand Rapids, MI

9d • Hybrid

About The Position

Provides administrative support to Director-level positions at Priority Health and assists with the department’s day-to-day operations. The role uses technology and other tools to support workload efficiency, deliver excellent customer service, meet deadlines, handle multiple priorities, and build trust and credibility with the leadership team. This is a temporary, full-time hybrid position ending in December 2027, based in Grand Rapids and performed onsite more than half the time. The schedule is Monday through Friday, with variable hours and some weekends; onsite support is needed during go-live periods and critical implementation activities.

The Administrative Assistant supports program leaders, key stakeholders, governance groups, and project teams. Duties include managing complex calendars and meeting logistics; coordinating events, catering, facilities, and command center logistics; preparing agendas, presentations, correspondence, minutes, briefing materials, and communications; maintaining project records and online repositories; and tracking milestones, action items, deliverables, risks, issues, and dependencies. The role also performs general office administration, supports onboarding and offboarding, processes invoices, edits timekeeping, and maintains SharePoint pages.

The position requires sound independent judgment, strong organization and communication skills, discretion with confidential information, and the ability to work effectively under tight deadlines, with high volumes and frequent interruptions. Corewell Health describes its mission as improving health, instilling humanity, and inspiring hope, and highlights a collaborative culture focused on equity, diversity, and inclusion.

Requirements

• Associate’s degree or equivalent in business, office administration, secretarial science, or a related field.
• Three years of relevant experience in secretarial or administrative support.
• Excellent written, verbal communication, and interpersonal skills.
• Time-management and organizational skills; self-directed work style.
• Ability to make quality independent decisions.
• Analytical and strong problem-solving skills.
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions.
• Ability to maintain strict confidentiality.
• Ability to listen to others.
• Competency using a variety of computer hardware and software systems.

Nice To Haves

• Bachelor’s degree in a related field.

Responsibilities

• Provide onsite administrative support during go-live periods, including weekends, and during critical implementation activities as needed.
• Schedule support coverage during go-live periods.
• Coordinate large catering orders, call catering, room reservations, facility needs, major events, PriorityNext-related meetings, and a celebratory event after go-live.
• Manage complex calendars for program leaders and key stakeholders, including administrative assistant support for Ron Bussa.
• Schedule recurring governance, steering committee, workstream, and vendor meetings; coordinate executive reviews, milestone checkpoints, and decision-making sessions.
• Create meeting agendas and materials; prepare and distribute presentations and supporting documents; track action items and follow up on outstanding tasks.
• Manage meeting logistics, room reservations, virtual meeting links, and attendee coordination.
• Draft project communications, newsletters, and status updates; coordinate communications to large stakeholder groups.
• Maintain project SharePoint sites, Teams channels, communication repositories, and organized, accessible project documentation.
• Support steering committees and executive governance groups; prepare executive briefing materials and meeting packets; coordinate leadership presentations and reporting deadlines; manage approvals and executive review processes.
• Support town halls, open forums, change management events, and command center logistics.
• Organize project artifacts, decision logs, and meeting records; manage onboarding and offboarding activities for project resources.
• Maintain project trackers, dashboards, and status reports; track milestones and deliverables; monitor action-item completion and escalate overdue items; support risk, issue, and dependency tracking administration.
• Use technology and software applications to improve department efficiency, including editing timekeeping, managing SharePoint pages, and processing invoices.
• Greet and communicate with people in accordance with organizational core values; follow confidentiality policies; answer telephone calls, take messages, welcome visitors, and provide or relay information according to hospitality standards.
• Independently compose correspondence; prepare and disseminate agendas, minutes, and supplementary materials; update websites with minutes, meeting information, and board-member information.
• Perform and coordinate office duties, including sorting and distributing mail, copying, filing, faxing, completing forms, and ordering and maintaining equipment and supplies.
• Schedule meetings and appointments and manage directors’ calendars, using independent judgment to prioritize and reschedule and to initiate communications and activities that support an efficient calendar of events.
• Arrange meetings and make travel arrangements as needed.
• Collect, compile, and prepare data for analysis; develop systems for tracking data; maintain accountability for completing assigned projects.
• Protect privacy and the organization by maintaining confidentiality of sensitive information, data, and communications.
• Participate in appropriate safety initiatives and risk-mitigation measures and complete position- and unit-related safety competencies and requirements on time.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree