Administrative Assistant

Shawmut Services•Newburyport, MA

3d•Onsite

About The Position

Shawmut Services LLC is seeking an Administrative Assistant to handle incoming business correspondence, including physical mail and electronic inquiries from federal, state, and local agencies concerning wage garnishment, unemployment insurance, and employment history. The position includes periodically traveling to office locations in Newburyport and Boston to pick up physical mail. The role is listed as part-time, non-exempt, onsite, although the description also calls it a remote position. Applicants must be located in Massachusetts for consideration. Standard IRS mileage reimbursement will be provided for travel. Shawmut Services provides operational, administrative, and personnel management services for grassroots mobilization programs, campaigns, organizations, and progressive firms. Part-time employees are not currently eligible for company-sponsored health benefits but are eligible for paid sick time in accordance with Massachusetts law.

Requirements

Proven experience in administrative or office management roles, preferably handling business mail and digital correspondence.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to maintain confidentiality and handle sensitive information with care.
Comfort using a computer and ability to learn and understand new software quickly.
Must possess a cell phone, laptop, and reliable internet connection.
Reliable means of transportation and ability to travel independently to Boston and Newburyport.
Ability to use Google Workspace.
Ability to communicate by phone, including conference and video calls, and through written communication such as email.
Vision and hearing abilities.
Applicants must be located in Massachusetts for consideration.

Responsibilities

Periodically travel to office locations in Newburyport and Boston to pick up physical mail.
Sort and categorize incoming physical mail.
Respond to inquiries, requests, and correspondence as required.
Maintain accurate records of incoming and outgoing mail and correspondence, including deadlines, follow-up dates, and important notes.
Handle sensitive information discreetly and in compliance with privacy and confidentiality policies.
Complete other administrative tasks as assigned by management.