Administrative Assistant- Mitchell (Full-time)

CorTrust Bank•Mitchell, SD

About The Position

CorTrust Bank is seeking a full-time Administrative Assistant/Teller in its Mitchell community. The role directly supports customers and front-line operations by building positive professional relationships, performing administrative duties, and completing basic teller transactions. The ideal candidate can carry out the primary duties with little supervision while managing multiple projects, adapting to changes, and using sound reasoning and problem-solving skills.

Requirements

Combination of education and experience sufficient to perform the primary duties with little supervision.
Ability to manage multiple projects simultaneously.
Ability to adapt to changes in systems, processes, products, and services.
Reasoning, problem-solving, and critical-thinking skills.
High level of integrity, personal diplomacy, and respect.
Proficiency operating phones and computers, and in Microsoft Office and Outlook.
Ability and willingness to comply with Bank policies, procedures, and Federal banking regulations.

Responsibilities

Communicate professionally and courteously with internal and external clients and follow phone etiquette policies.
Respond to general inquiries and direct calls and inquiries to the appropriate bank areas.
Ask questions to identify client needs, recommend products and services, and make referrals to business partners when possible.
Follow CorTrust policies and handbooks, complete required security and regulatory training, and protect customer privacy and confidentiality.
Support the Bank and staff with administrative functions, including document management, retention, reporting, and communications.
Complete basic teller transactions accurately, including cash and check deposits, check cashing, credit payments, and withdrawals.
Handle and report cash accurately, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Perform other duties as assigned.