Administrative Assistant- Mitchell (Full-time)

CorTrust Bank•Mitchell, SD

About The Position

CorTrust Bank is seeking a full-time Administrative Assistant/Teller to support customers and front-line operations in its Mitchell community. The role involves building positive professional relationships, completing administrative work, and performing basic teller transactions. The successful candidate can manage multiple projects with little supervision, adapt to changes in systems, processes, products, and services, and apply sound reasoning, problem-solving, and critical-thinking skills. The position requires integrity, personal diplomacy, respect, proficiency with phones, computers, Microsoft Office, and Outlook, and willingness to follow bank policies, procedures, and federal banking regulations.

Requirements

Ability to perform the primary duties with little supervision while managing multiple projects simultaneously.
Ability to adapt to changes in systems, processes, products, and services.
Reasoning, problem-solving, and critical-thinking skills.
Integrity, personal diplomacy, and respect.
Proficiency operating phones and computers, and proficiency in Microsoft Office and Outlook.
Ability and willingness to abide by bank policies, procedures, and federal banking regulations.

Responsibilities

Communicate professionally and courteously with internal and external clients and follow phone etiquette policies.
Respond to general inquiries and direct calls and inquiries to the appropriate bank areas.
Identify client needs, recommend products and services, and make referrals to business partners when appropriate.
Follow bank policies and handbooks, complete required security and regulatory training, and protect customer privacy and confidentiality.
Support the bank and staff with document management, retention, reporting, and communications.
Complete basic teller transactions accurately, including cash and check deposits, check cashing, credit payments, and withdrawals.
Handle and report cash accurately, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Perform other duties as assigned.