Administrative Assistant

Daymark Recovery Services • Lexington, NC

5d

About The Position

Provides administrative and center support and customer service functions to the service site. Duties include scheduling, filing, documentation, client services, research, and billing. The role requires strict compliance with professional, legal, confidentiality, Medicaid, Medicare, HIPAA, and agency standards and procedures. The employee may periodically oversee staff or lead when asked by the Practice Manager.

Requirements

• High school diploma or equivalent.
• Good attitude and ability to work well with others.
• Strong commitment to patient care.
• Understanding of office flow and budgeting.
• Knowledge of mental health, social work, or healthcare fields.
• Strict adherence to professional, legal, and confidentiality standards.

Nice To Haves

• Healthcare office experience preferred.

Responsibilities

• Ensure compliance with professional standards, Medicaid and Medicare regulations, documentation and filing requirements, agency policies and procedures, and HIPAA requirements.
• Schedule appointments and prepare records for daily appointments.
• Enter consumer data for appointment scheduling, benefit inquiries, and reimbursement purposes.
• File, release, and copy protected healthcare information as needed.
• Answer and transfer phone calls, interact courteously with the public, and assist consumers with fee setting, benefit information, scheduling, and referrals to other resources.
• Periodically oversee staff or lead when asked by the Practice Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Spending Account
• Company-paid life insurance
• Short-term disability
• 401(k)
• Paid holidays
• Paid vacation and sick leave
• Employee Assistance Program
• Referral bonus opportunities
• Extensive internal training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED