Administrative Assistant

The Guidance Center Inc • Leavenworth, KS

15d • $23 - $26

About The Position

The Guidance Center (TGC), a Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas, is seeking an Administrative Assistant for its interdisciplinary team. The role provides administrative support to direct service staff and administrators at the assigned location, and administrative and support services to people seeking or receiving services and to the public. Evening work is required at least one day per week.

The position includes opening and closing the office; managing calls and messages; collecting and entering client registration information; maintaining client files and provider schedules; scheduling clients with appropriate providers; setting fees and handling payments; verifying insurance and answering insurance-related questions; and processing insurance and other third-party billing. The listed hourly rate is $23.41 to $25.96, depending on qualifications.

Requirements

• High school education required.
• At least one year of experience working with the public in a customer service position in a medical office setting.

Nice To Haves

• Some college education preferred.

Responsibilities

• Perform tasks related to opening and closing the office.
• Handle a multi-line phone system and route messages and calls.
• Obtain and enter registration information for people seeking services, and update it when necessary.
• Manage client files, including setting up new charts, maintaining active charts, processing closed charts, and other file-related activities.
• Accurately maintain therapists’ and doctors’ schedules.
• Schedule new clients with appropriate providers, considering payer source and client needs.
• Set client fees according to agency guidelines.
• Request, receive, and record fee payments from people seeking services.
• Verify insurance coverage and handle insurance-related questions for clients and therapists to maximize reimbursement for services provided.
• Process insurance and other third-party billing.

Benefits

• Medical, dental, and vision coverage.
• KPERS Retirement System.
• Aflac, life, Legal Shield, and identity theft insurance.
• Paid time off and 11 paid holidays.
• Flexible schedules.
• Opportunity to be part of a holistic and supportive team.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED