Administrative Assistant

Texas Health & Human Services Commission • San Marcos, TX

9d • $2,694 - $3,405 • Onsite

About The Position

The Administrative Assistant provides administrative support to the unit supervisor and staff and interacts routinely with Texas Department of Family and Protective Services staff and the general public. The position is based in San Marcos, Texas, is not eligible for telework, and may require travel up to 30%. The position may also involve assisting DFPS caseworkers with supervising children without placement, primarily ages 10 to 17, and helping monitor their safety and needs—including food, hygiene, education, and recreational activities—during stays at office or community locations. This work may require hours outside the normal schedule; overtime compensation may be earned. The employee must attend work regularly in accordance with agency leave policy and promote respect for cultural diversity.

Requirements

• Graduation from high school or equivalent.
• One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services experience. Thirty semester hours from an accredited college or university may substitute for the required experience on a year-for-year basis.
• Knowledge of computers.
• Skill in using Microsoft Works or a Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.
• Selected applicants must pass a background check and, if applicable, a driver's record check.
• Employees must comply with required cybersecurity and communications-system usage policies and training.
• Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for electronic information resources.

Responsibilities

• Enter data into IMPACT and other electronic programs and systems.
• Answer and screen telephone inquiries; take and route messages; and record intake information for referral to caseworkers.
• Prepare and maintain statistical reports, leave and personnel records, case control systems, case records, and related files for the unit.
• Serve as the unit timekeeper and process purchase orders as directed.
• Type correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other documents; file related documents.
• Provide program and agency information and make referrals to community resources.
• Greet visitors, respond to general questions, and direct callers to the proper location.
• Perform other duties as assigned and required to maintain unit operations.
• Promote and demonstrate appropriate respect for cultural diversity among coworkers and work-related contacts.
• Attend work regularly in accordance with agency leave policy.
• When required, assist DFPS caseworkers with monitoring children without placement and ensuring their safety and needs are met, including food, hygiene, education, and recreational activities.

Benefits

• 100% paid health insurance for the employee and 50% paid coverage for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save through 401(k) and 457 plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance.
• Flexible spending accounts for health and dependent care.
• Employee discounts, including gym memberships, electronics, and entertainment.
• Possible eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED