Administrative Assistant For Growing Plumbing Business
About The Position
Quality Pro Services is seeking a reliable, organized, and personable Administrative Assistant to support its growing plumbing business. The role manages incoming calls, schedules service appointments, responds to leads, and helps keep daily operations running smoothly. The ideal candidate is detail-oriented, comfortable with technology, proactive, and able to manage multiple tasks and follow up with customers in a fast-paced environment. The position offers consistent daytime hours from 8:00 AM to 3:00 PM at $25 per hour. The successful candidate will help organize schedules, customer communications, and job information, contributing to the company’s growth and success.
Requirements
- Strong computer skills and comfort learning new software.
- Knowledge of Google Docs and other Google Workspace tools.
- Strong organizational, time management, and multitasking skills.
- Experience with project management, task tracking, or coordinating workflows.
- Excellent phone etiquette and customer service skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities while maintaining accuracy.
- Reliable, proactive, and detail-oriented.
Nice To Haves
- Housecall Pro experience is a plus, but not required.
- Previous administrative, office management, scheduling, or customer service experience is preferred.
Responsibilities
- Answer incoming phone calls and provide excellent customer service.
- Schedule service calls and appointments in Housecall Pro CRM.
- Respond promptly to new leads across multiple marketing platforms.
- Follow up with prospective customers to help convert leads into booked jobs.
- Perform general administrative duties, data entry, and customer record management.
- Use Google Docs and other computer-based tools to organize information and maintain documents.
- Assist with project management, task tracking, scheduling, and coordinating daily activities.
- Keep schedules, customer communications, and job information organized.
- Manage and respond to company emails in a timely manner.
Benefits
- Company parties
- Opportunity for advancement
- $25 per hour
- Consistent daytime hours: 8:00 AM–3:00 PM
- Opportunity to join a growing local service business
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
