HVAC/Plumbing Administrative Assistant

Services By J National LLC•Carrollton, TX

7d•$22 - $30

About The Position

Services By J National LLC is seeking a motivated and organized HVAC/Plumbing Administrative Assistant to support its team in Carrollton, Texas. The role provides administrative and operational support to field technicians and management, helping keep the company’s HVAC and plumbing services running smoothly. The company describes its environment as supportive and team-oriented, where employees are valued.

Requirements

Strong organizational skills and the ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office Suite and/or field service management software.
Excellent verbal and written communication skills.
Customer-focused attitude with a professional and friendly demeanor.
Ability to prioritize tasks and manage time effectively with minimal supervision.
High school diploma or equivalent required.

Nice To Haves

Prior administrative or office experience in HVAC, plumbing, or a related trades industry.
Experience with field service management software such as ServiceTitan or Jobber.
Associate degree or higher.

Responsibilities

Answer and route incoming calls, schedule service appointments, and dispatch HVAC/plumbing technicians.
Manage work orders, job files, and service agreements from creation to completion.
Coordinate scheduling and logistics for residential and commercial service calls.
Process invoices, estimates, and billing for HVAC and plumbing jobs.
Maintain customer records and update CRM or service management software.
Communicate with vendors, suppliers, and subcontractors as needed.
Provide general administrative support, including data entry, filing, and correspondence.