Administrative Assistant - Sales

Tom James Company•Pittsburgh, PA

13d•Onsite

About The Position

The Administrative Assistant supports Tom James Company sales team members, store leaders, and organizational leaders in advancing the company’s mission to be a global leader in the fashion industry. This part-time role is based in the Pittsburgh, Pennsylvania office, requires regular onsite attendance, and is scheduled for 21 hours per week at $19.00 per hour. The assistant helps prepare for client visits, manage client orders and communications, support sales professionals, maintain inventory and sales materials, and carry out digital marketing and prospecting tasks. The role requires strong organization, communication, customer service, technology, and time-management skills, along with flexibility in a fast-paced team environment. The position may involve picking up or delivering client items and bending and lifting up to 30 pounds.

Requirements

Confident and able to work independently.
Strong verbal, written, and listening communication skills.
Excellent organizational skills.
Outstanding time-management skills.
Professional customer service skills.
Social media savvy, especially with LinkedIn and Instagram.
Proficient with multiple forms of technology, including Microsoft Office and Google Docs, Sheets, and Forms.
Basic accounting skills, such as balancing accounts.
Flexible and comfortable multitasking.
Motivated to tackle challenges.
Wants to work in a fast-paced team environment.
Able to bend and lift 30 pounds.
Valid driver's license required, except in larger metropolitan areas.

Nice To Haves

Two years of office-related experience preferred.
Experience in a sales-oriented environment is a plus.

Responsibilities

Prepare for daily client visits.
Prepare clothing for delivery.
Locate client information, including accounts receivable balances and sales sheets.
Update sales materials regarding fabrics and options.
Coordinate and maintain client orders and files.
Communicate with clients to set appointments, provide order status, schedule deliveries, and send reminders.
Communicate regularly with the sales professional and other store team members.
Meet with the sales professional to set goals.
Manage the daily calendar.
Organize inventory.
Identify and pursue efficiencies in processes and communication.
Pick up and deliver client items as needed.
Prospect for new clients using internet and social media applications.
Carry out digital marketing using LinkedIn, Instagram, Facebook, Threads, and Twitter.
Enter referrals into the proprietary system.
Send introductory and promotional messages.
Create call lists and hot lists.
Provide exceptional customer service when contacting factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interfacing with corporate clients.