Administrative Assistant Sales

Marriott•Miami, FL

13d

About The Position

The Administrative Assistant Sales enters and retrieves information in computer databases to update records, files, and reservations, and answer guest inquiries. The role transmits information and documents by computer, mail, or facsimile; operates standard office equipment; and prepares letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software. It handles incoming and outgoing mail, maintains computer- and paper-based filing systems, compiles and files records of office activities and business transactions, and enters and locates work-related information using computers and/or point-of-sale systems. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and providing courteous service to guests. The employee communicates clearly and professionally, prepares and reviews documents accurately, answers telephones appropriately, and builds positive working relationships while supporting team goals. The role may include other reasonable duties as requested by Supervisors.

Requirements

Ability to use computers and office software, including word-processing, spreadsheet, database, and presentation applications.
Ability to operate standard office equipment and point-of-sale systems.
Ability to communicate clearly and professionally and prepare and review written documents accurately.
Ability to provide guest service, anticipate needs, and assist individuals with disabilities.
Ability to maintain confidentiality and follow company policies and procedures.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Enter and retrieve database information to update records, files, and reservations and answer guest inquiries.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point-of-sale systems.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.