Administrative Assistant - Gillette Stadium

UG2•Foxborough, MA

13h

About The Position

The Administrative Assistant provides customer service, administrative, and clerical support to ensure the smooth day-to-day operation of the account. UG2 seeks a professional, enthusiastic, detail-oriented individual with strong organizational skills who can take direction while completing tasks independently, efficiently, and accurately. The position reports to the Account Manager and Area Operations Manager. The schedule is Monday through Friday, 8:00 AM–5:00 PM, with mandatory overtime as needed to support weekend events at Gillette Stadium.

Requirements

At least one year of customer service experience.
Strong computer and communication skills.
Basic Microsoft Excel skills.
Proficiency in Microsoft Office, including Word and PowerPoint.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines.
Strong multitasking skills and ability to work effectively under pressure.
Ability to work independently, take direction, and produce accurate results.
Excellent attendance and punctuality.
Flexibility to work mandatory overtime and weekends as needed to support events at Gillette Stadium.

Nice To Haves

Advanced Microsoft Excel skills.

Responsibilities

Assist with processing, coordinating, and monitoring work orders and service requests.
Log and maintain work orders in the monthly tracking system.
Dispatch service teams and coordinate Quick Response (QR) requests.
Assist with scheduling and communication to ensure timely service delivery.
Prepare reports, memos, and other documents as needed.
Onboard new vendors and one-time customers.
Support billing by preparing, submitting, and tracking invoices, billable hours, and services, ensuring accuracy and timely payment in coordination with finance and accounting.
Communicate with staff and clients as directed by the Account Manager.
Assist with new-hire onboarding and HR-related administrative tasks.
Assist with employee training and related coordination.
Perform other duties as assigned.