Administrative Assistant - Operations

Marriott • Rancho Mirage, CA

5d

About The Position

Property Administrative Specialists support vital hotel functions and work across departments such as Guest Services, Engineering, and Food & Beverage to meet administrative needs. They may prepare documents using word-processing, spreadsheet, database, or presentation software; serve as a point of contact for clients and vendors; and liaise between the Sales Office and clients throughout the pre-event, event, and post-event process. The role contributes to smooth hotel operations.

Employees are expected to help create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, appearance, and communications. They develop positive working relationships, support team goals, listen and respond to colleagues’ concerns, report accidents and unsafe conditions to a manager, and perform other reasonable duties as requested by supervisors.

The role is with The Ritz-Carlton, part of Marriott International. Team members are expected to learn and exemplify the brand’s Gold Standards, including its Employee Promise, Credo, and Service Values, while delivering thoughtful luxury service.

Responsibilities

• Provide administrative support to hotel departments, including preparing documents with word-processing, spreadsheet, database, or presentation software.
• Serve as a point of contact for clients and vendors.
• Liaise between the Sales Office and clients before, during, and after events.
• Help ensure smooth hotel operations across departments.
• Follow company policies and procedures, uphold quality standards, and contribute to a safe workplace.
• Maintain professional uniform, personal appearance, and communications.
• Develop positive working relationships and support team members in reaching common goals.
• Listen and respond appropriately to the concerns of other employees.
• Report accidents, injuries, and unsafe work conditions to a manager.
• Perform other reasonable job duties as requested by supervisors.
• Learn and exemplify The Ritz-Carlton Gold Standards, including the Employee Promise, Credo, and Service Values.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed