Administrative Assistant

Associa•Reno, NV

1d•Onsite

About The Position

Associa Sierra North is hiring an Administrative Assistant to support its Reno, Nevada branch operations. The role assists with office activities and administrative tasks, provides customer service support, and works closely with Community Managers. Under moderate supervision, the position may involve contact with homeowners and board members. It is described as an opportunity to enter the Association Management industry, with growth opportunities within the organization. The position is onsite in a branch, with general office hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Overtime may be required. The work environment involves frequent standing, walking, talking, and social interaction, as well as activities both inside and outside the office. Reliable transportation is required. Compensation is $19 per hour; direct experience is highly considered. Associa offers full-time employees medical, dental, and vision insurance, a 401(k), disability insurance, and support with wellness and development initiatives.

Requirements

High school diploma or GED required.
Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook.
Professional customer service skills.
Proficient knowledge of typical business correspondence, including grammar, structure, punctuation, and spelling.
Ability to partner with multiple stakeholders, such as Community Managers, vendors, peers, and clients.
Ability to interpret verbal and/or written instructions at a proficient level.
Ability to self-motivate, be proactive and detail-oriented, and work successfully as part of a team.
Ability to maintain confidentiality and discretion in performing duties and responsibilities.
Knowledge of company policies, procedures, and forms.
Ability to work effectively with others in person and in group settings.
Ability to prioritize, manage time, and meet deadlines.
Ability to communicate effectively and professionally by phone, email, and in person.
Ability to operate general office equipment, including copiers, fax machines, and phone systems.
Valid driver’s license, vehicle insurance, and reliable vehicle required.
Reliable transportation required.

Nice To Haves

One to three years of related administration, customer service, or hospitality experience preferred.
Direct experience is highly considered.

Responsibilities

Update and file association documents for Community Managers.
Arrange delivery and pickup of documents from storage when necessary.
Update homeowner and association information in databases and shared files.
Process and distribute incoming and outgoing mail for the office and Associations.
Provide general office support, including processing print jobs, scanning, and faxing.
Organize and prepare correspondence relating to association business.
Receive and respond to incoming calls from homeowners, Board members, and vendors, and follow through on requests.
Review invoices for completeness and accuracy and prepare payable vouchers for manager approval when not completed by the Telephone Operator.
Prepare and assist Community Managers with monthly board packages and in-house mailings.
Assist with onsite property inspections as needed.
Relieve receptionists and telephone operators on an as-needed basis.
Keep workspaces organized and maintained, alert the receptionist when supplies are low, and assist with supply stocking and distribution.
Perform other duties as assigned.