Hybrid Administrative Assistant, Healthcare Practice

SerKy Consulting•Fort Lauderdale, FL
•Remote

About The Position

SerKy Consulting is hiring a part-time Administrative Assistant for a private therapy practice. The role is remote, with a preference for candidates in the Fort Lauderdale / South Florida area who can occasionally provide in-person support. Remote candidates in Georgia or Texas are also welcome. The position is temp-to-hire through SerKy Consulting and may become a long-term position with the practice. The schedule is 10–15 hours per week on weekdays during business hours, with compensation of $16–$17 per hour based on experience. The position is expected to start in mid-November. The Administrative Assistant will support client communications and appointment coordination while protecting confidential client information. Candidates should have at least one year of front desk, scheduling, or administrative experience. Medical or mental health experience is a strong plus.

Requirements

  • At least 1 year in a front desk, scheduling, or administrative role.
  • A warm, calm, professional phone presence.
  • Comfort with Google Workspace and willingness to learn new scheduling systems.
  • A private, quiet workspace and reliable internet.
  • Willingness to complete HIPAA training, sign a confidentiality agreement, and pass a background check.

Nice To Haves

  • Medical or mental health experience is a strong plus.
  • Candidates in the Fort Lauderdale / South Florida area who can occasionally support in person are preferred.

Responsibilities

  • Answer calls and respond to client texts promptly and professionally.
  • Schedule consultations and appointments and keep calendars in sync.
  • Complete client intake accurately.
  • Follow up on cancellations and no-shows and reschedule appointments.
  • Protect client privacy in every call, message, and record.
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