Administrative Assistant - Adults Downtown

Seven Counties Services•Louisville, KY

About The Position

The Administrative Assistant performs front-desk and reception duties at the Adults Downtown location, including greeting clients and visitors, answering and directing calls, taking messages, checking in clients, confirming demographic and payer information, collecting and documenting service payments, notifying clinicians of client arrivals, reconciling the cash drawer, scheduling appointments, handling mail and faxes, and reviewing client intake forms with clients. The position enters client demographics, eligibility, transfer, and other program-specific information into electronic information systems and databases; performs administrative, data-entry, and validation tasks; participates in daily deposit reconciliation; and processes lab results and other medical-treatment-related administrative work.

Requirements

High school diploma or GED.
One to two years of experience working in an office setting and performing clerical or administrative tasks.
Working knowledge of Microsoft Office Suite.
Strong oral and written communication skills.

Nice To Haves

Completion of up to 18 months of business school beyond high school.

Responsibilities

Greet clients and visitors and perform front-desk and reception functions.
Answer the multi-line switchboard, direct calls to voicemail or appropriate staff, and take and deliver messages.
Check in clients, verify demographic and payer information, collect and document service payments, and notify clinicians when clients arrive.
Reconcile the cash drawer and schedule client appointments.
Copy, sort, and deliver mail; send, receive, and deliver faxes.
Meet with clients to review client intake forms.
Enter client demographics, eligibility information, transfers, and other program-specific data into electronic systems and databases.
Perform administrative functions, data entry, and data validation.
Participate in the daily deposit process, including daily deposit reconciliation.
Process lab results and perform other medical-treatment-related administrative functions.