Administrative Assistant - Adults Downtown

Seven Counties Services•Louisville, KY

About The Position

The Administrative Assistant supports front-desk operations and provides clerical, data-entry, and administrative services. The role welcomes clients and visitors, handles calls and messages, checks in clients, verifies demographic and payer information, collects and documents payments, coordinates appointments, manages mail and faxes, and reviews client intake forms. It also involves entering client and program-specific information into electronic systems and databases, performing data validation, participating in daily deposits and reconciliation, and processing laboratory results.

Requirements

  • High school diploma or GED.
  • One to two years of experience working in an office setting and performing clerical or administrative tasks.
  • Working knowledge of Microsoft Office Suite.
  • Strong oral and written communication skills.

Nice To Haves

  • Completion of up to 18 months of business school beyond high school.

Responsibilities

  • Welcome and greet clients and visitors; answer the multi-line switchboard and forward calls or take and deliver messages.
  • Check in clients, verify demographic and payer information, collect and document service payments, notify clinicians of client arrivals, and reconcile the cash drawer.
  • Schedule client appointments and review client intake forms with clients.
  • Copy, sort, and deliver mail; send, receive, and deliver faxes.
  • Enter client demographics, eligibility information, transfers, and other program-specific data into electronic information systems and databases.
  • Perform administrative functions, data entry, and data validation.
  • Participate in the daily deposit process, including deposit reconciliation.
  • Process laboratory results and perform other medical treatment-related administrative functions.
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