Assistant Director Adults

Little City Foundation•Palatine, IL

About The Position

The Assistant Director Adults provides leadership, direction, and training to home managers within assigned service delivery areas and oversees program operations and systems. The role promotes a positive, responsive environment that supports active engagement and reflects the organization’s mission. Working closely with the Director of Adult Residential Services and the administrative team, the Assistant Director coordinates and enhances services for people residing in 24-hour CILA, ICILA, SLA, and CLF programs. The position oversees home managers, staffing, training, regulatory and licensing compliance, home environments, documentation, resident and program finances, and coordination with departments including Human Resources, Finance, Training, Transportation, and scheduling. It also supports strategic planning, budgeting, home openings and moves, and the quality and ethical delivery of residential services. The role provides emergency coverage as needed and maintains annual First Aid and CPR certification, along with other required training.

Requirements

Bachelor’s degree in a human services field or comparable work experience.
At least five years of management experience providing services to persons with developmental disabilities.
Pursue Qualified Intellectual Disabilities Professional (QIDP) certification if eligible.
Effective written and oral communication skills.
Ability to manage multiple priorities.
Proficiency with computers and software applications, including working knowledge of Microsoft Office.
DSP certification.
Valid Illinois driver’s license and good driving record.
Maintain annual American Heart Association First Aid and CPR certification.
Ability to perform CPR and CPI.
Ability to sit, walk, and stand for prolonged periods; frequently grasp, lift, hold, or feel objects; and occasionally stoop, kneel, crouch, or crawl.
Manual and finger dexterity and eye-hand coordination when working with people served and handling office, medical, or household equipment.
Ability to assist with lifting up to 30 pounds on a recurring basis, with varying amounts of assistance.
Corrected vision and hearing within normal range and ability to operate a motor vehicle.

Nice To Haves

Master’s degree.
Knowledge of and experience with operational systems reflecting best practices for serving people with intellectual/developmental disabilities, comorbid mental health diagnoses, autism, dementia, and complex medical needs.
Knowledge of and experience working with regulatory agencies and funding sources, including DHS and CARF standards.

Responsibilities

Keep current with applicable laws, regulations, standards, and policies governing adult residential services, including requirements from IDPH, DHS, and CARF.
Hire, onboard, train, supervise, and evaluate home managers in assigned service areas; conduct at least biweekly individual supervision and issue performance improvement plans or discharge recommendations as appropriate.
Develop and oversee department-wide systems for DSP onboarding, on-the-job training, logs, communication, and tracking staff training compliance; act as liaison to the Training Department.
Ensure assigned home environments meet regulatory, licensing, agency, program, and best-practice standards; review quarterly assessments, track scores and corrective plans, and conduct monthly walkthroughs.
Oversee home supplies and recommend adjustments based on departmental and home resources.
Review safety-related incident reports, track environmental safety incidents, recommend corrections, and ensure follow-up.
Monitor required staff documentation, including incident reports, body checks, progress notes, sleep, menses, bowel elimination, and injury records.
Serve as department liaison on agency environmental committees.
Apply the collective bargaining agreement and agency policies and procedures, administer or oversee progressive discipline documentation, participate in policy review and labor-management activities, and liaise with Human Resources.
Coordinate staffing for adult residential services with scheduling, HR, and day-program operations; coordinate emergency staffing procedures.
Maintain staffing databases covering contacts, DSP assignments, overtime, vacancies, call-offs, and tardiness; recommend efficiency improvements and provide documentation for corrective actions as needed.
Oversee responsible management of home and resident finances, conduct monthly SSI financial allowance reviews, maintain resident financial information, and liaise with Finance.
Oversee the initiation and implementation of universal precautions in home environments when required.
Coordinate with Transportation to ensure van safety, cleanliness, and vehicle-use documentation; liaise with HR regarding PACE certification and random employee selection.
Direct home managers regarding opening and licensing home environments and assist with resident home moves and intakes.
Advocate for, promote, and protect the rights of all individuals served.
Collaborate with Adult Residential Services staff to ensure programs enhance the quality of life of individuals receiving services.
Participate in development or revision of adult residential strategic plans and assigned long-term planning committees.
Provide 24-hour emergency coverage as needed; participate in rotating oversight of MIC/on-call home managers and serve as interim home manager during approved time off of supervised managers.
Attend clinical crisis staffings and IDTs as needed.
Assist the Program Director with annual budget development by providing information about staffing needs, consultation, program support, and other requested items.
Ensure services operate professionally, ethically, and in compliance with licensing regulations and applicable laws.
Provide guidance and oversight to home managers, promoting accountability and timely, accurate completion of responsibilities.
Maintain annual American Heart Association First Aid and CPR certification and complete required organizational training and retraining.
Perform other duties as assigned by the supervisor.