Assistant Director Adults

LITTLE CITY FOUNDATION•Palatine, IL

3d•$70,000 - $76,000•Onsite

About The Position

The Assistant Director Adults provides leadership, direction, and training to home managers in assigned service delivery areas, guides program operations, develops systems, and promotes a positive environment responsive to the needs of individuals served. The position works closely with the Director of Adult Residential Services and the administrative team to coordinate and enhance services for individuals residing in 24-hour CILA, ICILA, SLA, and CLF programs. The role oversees home managers and residential service operations, including staff hiring and supervision, training systems, regulatory compliance, home safety and environments, documentation, staffing coordination, resident finances, transportation procedures, licensing and home moves, and service quality. The Assistant Director advocates for individuals’ rights, supports strategic planning and budgeting, participates in clinical crisis staffings and interdisciplinary team meetings as needed, and provides 24-hour emergency coverage as needed. The position also participates in rotating oversight of MIC/on-call home managers and may serve as interim home manager during approved absences. The position is based at the Main Campus in Palatine, Illinois. The schedule is Monday through Friday during business hours, with flexibility, weekend hours, and on-call duties. The work environment is generally a typical office environment, with work also involving home environments and interaction with individuals served.

Requirements

Bachelor’s degree in a human services field or comparable work experience.
At least five years of management experience providing services to people with developmental disabilities.
Must pursue Qualified Intellectual Disabilities Professional (QIDP) certification if eligible.
DSP certified.
Valid Illinois driver’s license with a good driving record.
Ability to manage multiple priorities.
Effective written and oral communication skills.
Proficiency with computers and software applications and working knowledge of Microsoft Office.
Ability to perform CPR and CPI.
Ability to sit, walk, and stand for prolonged periods; frequently grasp, lift, hold, or feel objects; and occasionally stoop, kneel, crouch, or crawl.
Manual and finger dexterity and eye-hand coordination for working with individuals served and handling office, medical, or household equipment.
Ability to assist with lifting up to 30 pounds repeatedly, with varying amounts of assistance.
Corrected vision and hearing within normal range and ability to operate a motor vehicle.

Nice To Haves

Master’s degree.
Knowledge of and experience with operational systems and best practices for serving individuals with ID/DD, comorbid mental health diagnoses, autism, dementia, and complex medical needs.
Knowledge of and experience working with regulatory agencies and funding sources, including DHS and CARF standards.

Responsibilities

Keep current with applicable laws, regulations, policies, and procedures governing residential services, including requirements from IDPH, DHS, and CARF.
Hire, onboard, train, supervise, and evaluate home managers in assigned service delivery areas; conduct at least bi-weekly individual supervision and issue performance improvement plans or discharge recommendations as needed.
Develop and oversee department-wide systems for DSP onboarding, on-the-job training, logs, communication, and compliance with required training.
Ensure home environments comply with applicable DHS rules, CARF and licensing standards, agency policies, program guidelines, and best practices.
Review quarterly environmental assessments, maintain assessment databases, oversee plans of correction, and conduct monthly walk-throughs of assigned environments.
Monitor home supplies, review safety-related incident reports, follow up on environmental safety corrections, and maintain databases of required staff documentation.
Serve as a department liaison on agency environmental committees.
Apply the collective bargaining agreement and agency procedures in disciplinary matters, oversee related documentation, participate in policy reviews and labor-management activities, and liaise with Human Resources.
Coordinate appropriate staffing for adult residential services with scheduling, HR, and day-program operations teams, including emergency staffing procedures.
Maintain staffing databases and recommend improvements to staffing efficiency; provide documentation for corrective actions as needed.
Oversee appropriate management of home and resident finances, conduct monthly SSI financial allowance reviews, maintain resident financial information, and liaise with Finance.
Oversee initiation and implementation of universal precautions in home environments as required by agency policies.
Work with Transportation to ensure van safety, cleanliness, and vehicle-use documentation; liaise with HR regarding PACE certification and random employee selection.
Direct home managers in opening and licensing home environments and assist with resident home moves and intakes.
Advocate for, promote, and protect the rights of individuals served.
Work cooperatively with Adult Residential Services staff to ensure programs enhance individuals’ quality of life.
Participate in developing or revising strategic plans and in assigned long-term planning committees.
Provide 24-hour emergency coverage as needed, participate in rotating oversight of MIC/on-call home managers, and act as interim home manager during approved absences.
Attend clinical crisis staffings and interdisciplinary team meetings as needed.
Assist the Program Director with annual budget development by providing information on staffing needs, consultation, program support, and other requested items.
Ensure agency services operate professionally and ethically and comply with licensing regulations and applicable laws.
Guide and oversee Home Managers to ensure responsibilities are completed accurately and on time and that departmental expectations are met.
Maintain annual American Heart Association First Aid and CPR certification and complete required Little City training and retraining.
Perform other duties as assigned by the supervisor.