Administrative Assistant - Slot Operations

Hard Rock Hotel & Casino Ottawa•Seminole Casino Hotel Immokalee, FL

About The Position

Under the direction of the Department Head, the Administrative Assistant coordinates office activities, including scheduling appointments, delegating work, providing information to callers, taking notes, and assisting the Department Head with clerical and administrative tasks and projects. The role handles confidential company matters and performs a broad range of administrative duties requiring initiative, judgment, and knowledge of company policies, practices, and operations. The position also supports responsible gaming and alcohol service, promotes the Company’s Mission and Values, contributes to positive public and employee relations, and maintains a clean, safe, hazard-free work environment. The Company gives preference in employment practices to qualified Native Americans, with first preference to qualified members of the Seminole Tribe and second preference to qualified members of other federally recognized Native American Tribes.

Responsibilities

  • Conduct work in accordance with Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Take notes on a computer and/or transcribe voice recordings involving standard business vocabulary and highly confidential company matters.
  • Compose and type routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation, and spelling as needed.
  • Establish, maintain, and revise the department filing system when necessary.
  • Screen telephone calls and visitors and determine who can be redirected to subordinate management.
  • Provide information to callers, including Tribal Council, senior management, and key external sources, using comprehensive knowledge of company policies, practices, and operations.
  • Perform confidential administrative duties requiring initiative and independent judgment.
  • Maintain the Department Head’s calendar and arrange meetings, conferences, appointments, hotel accommodations, and travel.
  • Open and review mail directed to the Department Head, respond to routine inquiries, delegate items to subordinate managers, and forward appropriate items to the Department Head.
  • Inventory and order supplies following established procedures, including entering information into MMS.
  • Perform payroll-related functions, including reviewing reports for accuracy and researching discrepancies.
  • Follow up with subordinate managers on delegated assignments, including status and expected completion dates.
  • Record staff meeting minutes and distribute them to appropriate personnel.
  • Support responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication through actions and behaviors.
  • Promptly and discreetly notify management and/or the Ethics Hotline of observed illegal acts or internal ethics violations.
  • Promote positive public and employee relations.
  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
  • Perform other related and compatible duties as assigned.

Benefits

  • Comprehensive benefits package supporting health, future planning, and work-life balance; benefits may vary with employment status.
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