Administrative Assistant - Foster Care

Wellspring Lutheran Services•Kentwood, MI

2d•Hybrid

About The Position

Wellspring Lutheran Services is seeking an Administrative Assistant to support its Child & Family Services team in Kentwood. The role provides administrative support to staff, families, and community partners and helps keep programs and office operations running efficiently. The assistant may be the first point of contact for people contacting the office and helps create a welcoming, professional environment. The position supports schedules, appointments, documentation, records management, communications, meetings, office coordination, supplies, donations, and administrative systems. It helps ensure information is accurate, organized, and available when needed, and provides coworkers with day-to-day problem-solving support. The work contributes to programs serving children and families. This is a full-time, primarily on-site position with limited remote work opportunities based on program needs and management discretion. The schedule is primarily during normal daytime office hours, with occasional flexibility for evening activities, meetings, or program needs.

Requirements

At least one year of general office or administrative experience.
Strong communication, customer service, and organizational skills.
Proficiency with Microsoft Office and web-based applications.
Ability to manage confidential information and maintain accuracy in documentation.
Dependability, professionalism, flexibility, and ability to manage multiple priorities.
A positive, team-oriented attitude and willingness to support others.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Welcome and assist families, visitors, and community partners, serving as an initial point of contact for the office.
Support staff with administrative processes that help programs operate efficiently.
Organize and maintain accurate information, documentation, and records.
Assist with schedules, appointment coordination, communications, and office coordination.
Help staff prepare for meetings and ensure information reaches the appropriate people.
Manage office operations, resources, supplies, and donations for families.
Answer questions, help solve problems, and support coworkers in a fast-paced environment.
Maintain confidentiality and professionalism while handling information.